DocsIntegrationsPlaygroundPricing
Get API Key
Legal

Terms of Use

The rules and conditions governing your access to and use of the SupaCrawlX API platform and services.

1. Scope & Parties

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and SupaCrawlX ("Company," "we," "us," or "our") governing your access to and use of the SupaCrawlX API platform, website, documentation, and all associated services (collectively, the "Service"). By generating an API key, making an API call, registering an account, or otherwise accessing the Service, you agree to be bound by these Terms in their entirety.

2. Acceptance & Capacity

By using the Service, you represent and warrant that:

  • You are at least 18 years of age and legally capable of entering into binding contracts
  • If accessing the Service on behalf of a company or other legal entity, you have the authority to bind that entity to these Terms
  • Your use of the Service does not violate any applicable law or regulation in your jurisdiction
  • All information you provide during registration is accurate, current, and complete

If you do not meet these requirements or do not agree to these Terms, you must not use the Service.

3. License & API Access

Subject to your compliance with these Terms and timely payment of applicable fees, SupaCrawlX grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business or personal development purposes. This license expressly excludes:

  • Reselling or white-labeling the API or its output without prior written permission from SupaCrawlX
  • Sublicensing, redistributing, or creating derivative commercial products based on the Service
  • Granting third-party access to your API credentials or account

To inquire about reseller, OEM, or white-label arrangements, contact us at hello@supacrawlx.com.

4. Data Origin & Ownership

All data delivered via the SupaCrawlX API originates exclusively from publicly accessible sources on the internet, supplied via independent third-party data providers and automated crawling systems. SupaCrawlX does not claim ownership over any content retrieved through the Service. Original content creators, publishers, and platform operators retain all intellectual property rights in their respective content. You acknowledge that:

  • SupaCrawlX is a data access intermediary, not a rights holder in third-party content
  • Availability of any specific data source may change without notice
  • You are solely responsible for determining whether your use of retrieved data is lawful

5. Compliance With Laws & Third-Party Terms

You are solely responsible for ensuring that your use of the Service and any data obtained through it complies with all applicable laws, regulations, and third-party platform terms of service, including but not limited to:

  • Data protection and privacy laws (including GDPR, CCPA, and applicable local regulations)
  • Intellectual property and copyright law
  • Terms of service of any platform whose content is accessed via the API
  • Export control and sanctions regulations
  • Anti-spam and electronic communications laws

SupaCrawlX does not provide legal advice. You are responsible for obtaining independent legal counsel regarding the lawfulness of your specific use case.

6. Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights
  • Collect, process, or store personal data without a lawful basis under applicable data protection law
  • Stalk, harass, defame, or harm any individual or group
  • Build surveillance tools, mass-profiling systems, or databases targeting private individuals
  • Interfere with, disrupt, or overload SupaCrawlX infrastructure or third-party systems
  • Attempt to reverse-engineer, decompile, or extract source code from the Service
  • Conduct automated scraping that violates platform terms at volumes that constitute abuse
  • Engage in fraudulent activity, misrepresentation, or impersonation
  • Bypass any access controls, rate limits, or security measures of the Service
  • Train machine learning models or AI systems for resale without a commercial license agreement

SupaCrawlX reserves the right to immediately suspend or terminate accounts found to be in violation of these prohibitions without refund.

7. API Credentials & Security

Your API keys are the authentication credentials for the Service. You are fully responsible for:

  • Keeping your API keys confidential and not exposing them in public repositories, client-side code, or shared environments
  • All API requests made using your credentials, regardless of whether they were authorized by you
  • Promptly rotating any key you believe has been compromised
  • Notifying SupaCrawlX immediately at hello@supacrawlx.com if you suspect unauthorized use of your account

SupaCrawlX may throttle, suspend, or terminate API access for accounts that exceed reasonable usage volumes, show signs of abuse, or violate these Terms. We will make reasonable efforts to notify you before taking such action.

8. Service Availability

The Service is offered on a commercially reasonable, best-effort basis. SupaCrawlX does not guarantee uninterrupted availability and reserves the right to:

  • Modify, suspend, or discontinue any feature or endpoint at any time with or without notice
  • Perform scheduled and emergency maintenance that may cause temporary outages
  • Adjust rate limits, quotas, or supported data sources
  • Deprecate API versions with reasonable advance notice where practicable

You can monitor real-time service status at supacrawlx.com/status. SupaCrawlX is not liable for losses arising from service interruptions or changes to available data sources.

9. Force Majeure

SupaCrawlX shall not be liable for any failure or delay in performance arising from causes beyond our reasonable control, including but not limited to:

  • Changes to third-party platform structures, anti-bot countermeasures, or access policies
  • Network outages, internet infrastructure failures, or denial-of-service attacks
  • Legal injunctions, regulatory actions, or government orders
  • Natural disasters, pandemics, or other acts of nature
  • Strikes, labor disputes, or supplier failures

In the event of a force majeure event, our obligations under these Terms are suspended for the duration of the event. We will make reasonable efforts to communicate the impact and expected resolution timeline.

10. Intellectual Property

SupaCrawlX retains all right, title, and interest in and to the Service, including all underlying software, algorithms, APIs, documentation, trade names, trademarks, and derivative works created by the Company. Nothing in these Terms transfers any intellectual property rights to you. You may not:

  • Copy, modify, or create derivative works of SupaCrawlX software or documentation
  • Remove or obscure any proprietary notices or branding from the Service
  • Use SupaCrawlX trade names or logos without prior written consent

11. Indemnification

You agree to indemnify, defend, and hold harmless SupaCrawlX and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to:

  • Your use of the Service in violation of these Terms
  • Your violation of any applicable law or third-party rights
  • Any content, data, or output you generate, process, or distribute using the Service
  • Any claims that your use of retrieved data infringes third-party intellectual property rights

12. Warranty Disclaimer

THE SERVICE, INCLUDING ALL DATA, CONTENT, AND OUTPUTS, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SUPACRAWLX EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING:

  • Implied warranties of merchantability or fitness for a particular purpose
  • Warranties of accuracy, completeness, or reliability of any data returned by the API
  • Warranties of uninterrupted or error-free service availability
  • Warranties that the Service will meet your specific requirements

You assume all risk associated with your use of the Service and any decisions made based on data obtained through it.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • SupaCrawlX's total aggregate liability to you for any claims arising from these Terms or your use of the Service shall not exceed the fees you paid to SupaCrawlX in the three (3) months preceding the claim
  • SupaCrawlX shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or business opportunities
  • These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if SupaCrawlX has been advised of the possibility of such damages

Nothing in these Terms limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

14. Refunds & Cancellations

Our refund policy is as follows:

  • Monthly subscriptions: Eligible for a full refund only if no API requests have been made during the current billing period
  • Annual subscriptions: Non-refundable after the 14-day cooling-off period following initial purchase. Within the cooling-off period, a pro-rated refund may be issued for unused time
  • Credit top-ups: Non-refundable once purchased, as credits are immediately available for use
  • Accounts suspended for Terms violations are not eligible for refunds

To request a refund, contact hello@supacrawlx.com with your account email and reason for the request. We will respond within 5 business days.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law in the jurisdiction of your residence or incorporation, without regard to conflict-of-law principles. In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If negotiation fails within 30 days, disputes shall be submitted to binding arbitration or the competent courts of the relevant jurisdiction. You agree to resolve disputes individually and waive any right to participate in class-action proceedings.

16. EU Data Act Notice

For users in the European Union, starting September 12, 2025, SupaCrawlX processes data sharing requests in accordance with EU Regulation 2023/2854 (EU Data Act). Data access and portability requests will be handled on fair, reasonable, and non-discriminatory terms. EU users may submit data portability requests to hello@supacrawlx.com. We will acknowledge requests within 5 business days and fulfill them within 30 days where technically feasible.

17. Amendments

SupaCrawlX reserves the right to modify these Terms at any time. When we make material changes, we will provide notice by:

  • Emailing registered users at the address on file at least 14 days before changes take effect
  • Displaying a prominent banner on the website or in the dashboard
  • Updating the effective date at the top of this document

Your continued use of the Service after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree to the amended Terms, you must cease using the Service and cancel your account.

18. Entire Agreement & Severability

These Terms, together with our Privacy Policy and any additional agreements you have entered into with SupaCrawlX, constitute the entire agreement between you and SupaCrawlX with respect to the Service and supersede all prior agreements, representations, or understandings. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. Failure by SupaCrawlX to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.